en

Psykologipalvelu Manu Vesterinen

Business ID: 3383679-5 

Valvira registration number: 00901412601 (https://julkiterhikki.valvira.fi/) 

E-mail: asiakas@manuvesterinen.fi 

Phone: 050 3776832 

Minduu profile: https://minduu.fi/fi/profiili/manu_vesterinen

Offices in Jyväskylä 

Kauppakatu 19 D 31 (Tues-Wed) 

and 

Cygnaeuksenkatu 5 B 54 (Thu-Fri) 


Customer rights and dispute resolution

Psykologipalvelu Manu Vesterinen is a member of Suomen kuntoutusyrittäjät ry and a private individual Manu Vesterinen is a member of the Finnish Association of Psychologists, the Finnish EMDR Association and the Central Finnish Psychotherapist Association.

Lawyer Ismo Saarinen acts as the patient advocate:(https://kuntoutusyrittajat.fi/tietoa-meista/yhteystiedot/).

If a psychologist is suspected of having acted unethically, a request for clarification of his activities can be made to the Finnish Psychological Association's professional ethics board. It can be done by the user of the psychological services himself or by someone else involved.(https://www.psyli.fi/psykologin-tyo-ja-koulutus/ammattieettinen-lautakunta/selvityspyynto/)

Potential disagreements can also be brought to the Consumer Disputes Board for resolution. If the disagreement regarding the sales contract cannot be resolved through negotiations between the parties, the consumer can refer the matter to the Consumer Disputes Board (https://www.kuluttajariita.fi/en/index.html). The Consumer Disputes Board is a neutral and independent settlement body. Before taking the matter to the consumer board for consideration, the consumer must contact the magistrates' consumer advisory service (https://www.kkv.fi/en/consumer-affairs/consumer-advisory-services/). The Consumer Disputes Board can leave the case unaddressed if the consumer does not contact consumer counseling first.


Contact


To make an appointment for an assessment visit, please call me on Thursday between 13:00 and 13:30 or use the contact form below. Currently, all KELA rehabilitation psychotherapy slots are full. It is usually possible to access short-term crisis therapy (EMDR) within 2-4 weeks of contact.